Return & Refund Policy

Jantro Bazar offers a 7-day return window for parts that arrive wrong, defective, or materially different from the listing.

Eligible for return

• Wrong part number sent.
• Part arrived damaged or defective.
• Part type does not match listing (e.g. sold as OEM, shipped as aftermarket).

Not eligible

• Part installed or used, unless defective.
• Wrong part ordered by mistake with correct fitment data provided.
• Consumables (oils, lubricants) with a broken seal.

How to request a return

1. Open the order in your account within 7 days of delivery.
2. Message the seller with photos and a short reason.
3. If unresolved in 48 hours, contact platform support via WhatsApp.
4. Approved refunds are paid back via the original method within 7 working days.

Return shipping is arranged by the seller for wrong or defective parts. Buyer covers return shipping for change-of-mind returns where accepted.